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FAQ

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We value the privacy and safety of online shoppers, and no information provided will be used for any reason other than creating a shipping label. Payment information is secure, once payment is finalized the information is not retained or forwarded to individual sellers.

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We gladly accept returns
Contact me within: 2 days of delivery
Ship items back within: 4 days of delivery

Processing time on custom orders. The time needed to prepare an order for shipping varies. For details, see individual items.Estimated shipping times:
North America: 4- 8 business days
Europe: 6-21 business days
Australia, New Zealand and Oceania: 6-21 business days
Asia Pacific: 6-21 business days
Latin America and the Caribbean: 5-10 business days

Express shipping is USPS Priority Express:
Mon.-Fri. Before 12:00 p.m. E.S.T. – Guaranteed Next Day
Mon.-Fri. After 12:00 p.m. E.S.T.- May take an additional Day
Sat.- Sun. – Orders will ship Monday.

Length is measured from the top of the bail (where the chain goes) to the bottom most detail. I.e. if a charm or other detail hangs below the main body of the piece it is included in the measurement.